SASSA Change Phone Number for SRD Grant in 2024

If you’re seeking a seamless guide on how to update your SASSA status check phone number, you’ve landed on the right page. Navigating through the process of SASSA Change Phone Number is essential for staying informed about your social assistance status. In this guide, we’ll walk you through the simple steps to update your SASSA Status Check cell phone number hassle-free, empowering you to stay connected and receive timely updates. Stay tuned for a user-friendly and comprehensive approach to keep your SASSA communication channels up-to-date effortlessly. Don’t miss out on vital information, so, let’s get started!

SASSA Change Phone Number

Main Reasons for SASSA Status Check Change Number

Several circumstances may necessitate a change in your phone number, including:

  • Misplacement or theft of your mobile device.
  • Replacement of your SIM card, leading to a change in the registered SASSA grant details.
  • Providing an incorrect phone number during the Process of SASSA Application for R350.
  • Use of another person’s phone number for the application, with subsequent loss of access to that number.

While these are common reasons, other factors may also prompt a phone number change. It’s crucial to update your contact information promptly on the SASSA portal if any of the aforementioned situations apply to you. This ensures you receive important notifications from SASSA without delay, preventing any disruptions in grant payments. Stay proactive and keep your details up-to-date to maintain smooth communication with SASSA.

How to Change SRD Phone Number Without Application ID?

To modify the SRD grant phone number online, an application ID is required (SASSA Change cellphone number isn’t possible without application ID). if you don’t have application ID you can get it following the below process:

  • Visit the SASSA SRD website status check page at:
  • Input your 13-digit South African ID number without spaces, along with the old cellphone number used during the application.
  • Click the “submit” button. Your 6-digit application ID will then be displayed on the first line.

Once you get the application ID , follow the below SASSA status check change number online steps.

SASSA Change Phone Number online – Step by Step Guide

To update your SASSA contact details, whether it’s for the SRD R350 grant or any other grants like Disability, Old Age, Care Dependency, Child Grants, and more, follow the below straightforward SRD change cellphone number online method. The process remains consistent across all grant types.

  • Head over to the SASSA official website and log in to your SASSA account.
  • Enter your 13-digit South African Identity Number in the designated “ID Number” field.
Change SRD Phone Number
  • Input your 6-digit Application ID (App ID) issued by SASSA during the grant approval process.
  • Click “Submit” to verify your identity as the original applicant.
  • Opt for the “Change Phone Number” option.
  • Provide your new cellphone number to update your SASSA application’s contact information.
  • You’ll receive an SMS containing a one-time PIN (OTP) on the provided cellphone number for verification.
  • Enter the SASSA OTP code and click “Verify Pin.”
  • Confirm your request to change your cellphone number by responding to the subsequent message.
  • Click “Submit” to authorize the number change.
  • Allow a 14-day ( 2 weeks) processing period for SASSA to verify your updated contact details and process payments accordingly.


After the completion of the phone number update, SASSA will send you a notification, and any subsequent SRD grant updates will be forwarded to your recently updated phone number.

Change Cellphone Number on SASSA Application Without Internet

To update your SRD grant phone number offline, direct communication with the South African Social Security Agency (SASSA) is required. Here are two channels through which you can facilitate this change:

Contact SASSA Call Center

Dial 0800 60 10 11 to connect with the SASSA call center. Request the agent’s assistance in updating your contact details. Following identity verification, your phone number will be promptly updated.

Visit Your Nearest SASSA Office

Locate and visit your nearest SASSA office in person. Ensure to carry your identity documents for verification purposes. SASSA representatives will process the phone number change once your identity is confirmed.

It’s important to note that both methods may entail some waiting time. The call center option may involve a wait due to the high volume of queries, and visiting a SASSA office might also require patience as queues are common. However, utilizing these channels ensures the accuracy of your updated phone number for continued communication with SASSA.

Why Is It Important to Update Your SASSA Status Check Phone Number?

Keeping your contact information current with SASSA is essential for several reasons:

1. Stay Informed

By ensuring your phone number is accurate, you’ll receive important notifications and updates regarding your benefits promptly.

2. Prevent Disruptions

An outdated phone number could result in missed communications from SASSA, potentially leading to disruptions in your benefits.

3. Easy Accessibility

Having the correct phone number on file makes it easier for SASSA to reach out to you if they need to verify information or address any concerns.

4. Security Purposes

Updating your contact information helps safeguard your account against unauthorized access and ensures that you’re the first to know about any account-related activities.


All in all, the process for SASSA change phone number is straightforward and plays a pivotal role in maintaining seamless communication and access to your benefits. Ensuring your contact details are up-to-date is essential for staying informed about important notifications and updates regarding your benefits status. By following the steps outlined in this guide, you can easily update your SASSA Status Check phone number and prevent any disruptions in communication.

Frequently Asked Questions

Yes, you can update your SASSA phone number online through the official website or mobile app by accessing your account settings.

No, updating your phone number won’t affect your benefits. It ensures you receive timely notifications and updates regarding your benefits status.