SASSA SRD Appeal Status Check in 2024 – SASSA Status Check Appeal

If your application for a SASSA (South African Social Security Agency) grant is rejected, you have the right to appeal the decision. This process includes submitting a formal appeal, where SASSA will reconsider your application based on the provided information. Once your appeal is submitted, it’s crucial to track its status to stay informed about the review process. In this article, we will discuss the SASSA appeal status check in detail.

SASSA SRD Appeal Status Check Online

  • Access the Status Check: Click on the button below to initiate the SASSA Status Check Appeal process.
SASSA Appeal Status Check
  • Enter Details on SASSA Website: Upon clicking, you will be redirected to the official SASSA website. Here, you’ll need to enter your South African ID number and phone number.
  • Request PIN: After entering the required details, click on the ‘SEND PIN’ button.
  • Enter Received PIN: A new screen will appear, prompting you to enter the PIN number, which you’ll receive on your provided phone number.
  • View Appeal Status: Once you’ve entered the PIN, the status of your appeal will be displayed on the screen.

SASSA Status Check Appeal via Call

For SASSA SRD status check appeal by phone, you should follow these steps:

SASSA Status Check for R350 Appeal
  • Call the dedicated helpline at 0800 60 10 11, accessible only during standard business hours.
  • Before making the call, ensure you have your South African ID Number and the contact details you initially used for the submission of the application.
  • During the call, the agents will use these details to access their central system and provide you with the latest information on the status of your appeal.
  • Make sure to write down any critical information provided during the call, including reference numbers and any advice on next steps, for your personal records.

Important Factors to Evaluate Before Appealing for SASSA SRD Grant

Make sure you meet these basic requirements for the SASSA SRD grant before you file an appeal:

SASSA Appeal for R350

Eligibility Criteria

To be eligible, you must be a South African resident and within the age range of 18 to 59 years.

Income Verification

Verify that your monthly income is below the specified threshold of R624 to qualify for the SRD grant.

Accurate Information

Carefully review and double-check all your personal details to avoid any errors in your application.

Reflection on Previous Rejections

If you’ve previously applied and were rejected, carefully consider the reasons provided for the rejection to better understand what aspects of your application may need improvement.


Prepare and organize any supporting documents that may strengthen your appeal, such as proof of income, identification, and any other relevant paperwork.


Ensure to submit your appeal within the 30-day period following the rejection of your initial application. Adhering to this timeframe is crucial for the reconsideration of your application.

By following these enhanced guidelines, you can increase the likelihood of a successful appeal for the SRD grant. Remember, each aspect of your application contributes to the overall assessment, so it’s important to be thorough and precise in every step.

How to Appeal SASSA SRD Grant

SASSA provides an opportunity for individuals whose Social Relief of Distress (SRD) grant applications were initially unsuccessful, enabling them to request a second review. Thus, individuals who believe their initial disqualification was unjust are provided an opportunity to have their suitability re-evaluated.

SASSA Status Check Appeal

To appeal SASSA SRD grant, follow these steps:

  • Visit the official SASSA SRD appeal link: CLICK HERE
  • Enter your ID number and phone number that you used during the submission of the application.
  • Once you have entered all the necessary information, click on the “Send Pin” button to request a PIN. A PIN will be received on your number. Next, Enter the PIN number to continue the process.
  • Select the month for which you are appealing.
  • After selecting the month, Choose the reason for your appeal from the dropdown menu.
  • Submit your appeal and wait for a confirmation message.

How to Track Your SASSA Appeal for the R350 Grant

To keep track of your SASSA appeal, just follow these easy steps listed below:

  • Go to the SASSA SRD grant website and navigate to the appeals section.
  • Log in using your ID and registered cellphone number.
  • Select “Check Appeal Status” and follow the prompts to view the current status of your appeal.

How Long Does SASSA Appeal Take

The duration of the SASSA appeal process is typically estimated to be within a range of 60 to 90 days. This time period can change and might be longer than usual because of different reasons. One of the primary reasons is the high volume of appeals that the agency needs to process, which can sometimes overwhelm the system. Additionally, technical issues or system glitches can further contribute to the extension of this timeline. To stay up to date with the progress of your appeal, it is advisable to regularly check its status. This proactive approach ensures that you are updated on any developments or additional information that may be required, facilitating a smoother and more efficient appeal process. You can appeal all types of SASSA grants, including the SASSA Disability grant and Child grant.


All in all, the South African Social Security Agency (SASSA) provides a straightforward appeal process for rejected grant applications. This guide offers a detailed look at how to check your SASSA SRD appeal status, either online or via phone, emphasizing the importance of understanding eligibility criteria, providing accurate information, and ensuring timely submissions. When you appeal, you need to explain clearly why you think their decision was wrong and keep checking to see if there’s any update — it can take between 60 to 90 days to get an answer. You can appeal as many times as you need, but each appeal should be about a different rejection. To make your appeal successful, just follow the steps carefully and give the right information. If you need to appeal, you can call 0800 601 011 for help. This makes it easier for you to work through the process.

Frequently Asked Questions

If your SASSA appeal is pending, regularly check its status online or contact the SASSA call center for updates. Patience is key, as processing can take time.

There is no explicit limit on the number of appeals. However, each appeal must be for a separate rejection notice.

The contact number for lodging a SASSA appeal is 0800 601 011. Ensure you have your application details ready when calling.